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Home DecisionsDelibera n. 2/2019

Decision No 2/2019

Published on 18/01/2019
(Please note that this content is available in Italian language only)

Misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto via mare e per vie navigabili interne possono esigere nei confronti dei gestori dei servizi e degli operatori dei terminali con riguardo al trattamento dei reclami. Avvio del procedimento

Full text of the decision (Italian language)

Aree tematiche
  • trasporto passeggeri
  • diritti dei passeggeri
  • navi
  • efficienza
  • contratti di servizio
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Regulation
  • Users’ rights
Transport Mode
  • Maritime
Related decisions
Delibera n. 136/2016 Delibera n. 47/2019 Delibera n. 61/2019 Delibera n. 83/2019
Legal sources
Art. 37 Decreto legge 6 dicembre 2011, n. 201 Legge 14 novembre 1995, n. 481 Regolamento (UE) n. 1177/2010 Art. 71-82 Decreto legge 24 gennaio 2012, n. 1 Art. 2, comma 461, Legge 24 dicembre 2007, n. 244
Related rules of procedures
Regolamento per lo svolgimento in prima attuazione dei procedimenti per la formazione delle decisioni di competenza dell’Autorità e per la partecipazione dei portatori di interesse
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