EU legislation regulates passengers’ rights in air transport mainly through Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
In Italy compliance with EU Regulation is entrusted with the Italian Civil Aviation Authority (Ente Nazionale per l’Aviazione Civile – ENAC).
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